Operations platform for multi-site practices
Run scheduling, coverage, and access across every office from one system.
Rowyn collapses provider scheduling, staff coverage, same-day access, and EHR sync into one program that talks to everyone — so your team does more without adding headcount. Every change is approved once and reflected everywhere through a native athenahealth integration, so operations no longer lives across spreadsheets, group texts, and institutional knowledge that only one person holds.
Provider schedule
Friday · Week 2
Dr. Smith
Provider
Dr. Patel
Provider
Open
No provider assigned
The operations problem
Multi-site scheduling breaks down in the handoffs.
Every schedule change means manual athenahealth work
Provider templates, room assignments, and coverage get rebuilt by hand in spreadsheets that only one person understands.
One change to the schedule cascades into multi-department miscommunication
A single room swap or day off means re-checking openers, closers, MA ratios, and phone coverage across every office.
The schedule your team manages and the slots patients book drift apart
Open slots have to be re-templated in athenahealth separately, so the schedule and the EHR drift apart.
The platform
One system for how your group actually operates.
Rowyn replaces the stack of spreadsheets, side systems, and manual athenahealth work with a single program — so the moving parts stay in sync on their own and far less of the day depends on any one person.
Provider block scheduling
Build recurring weekly templates by room and office, then adjust any single day — move a provider, split a room, or change hours — without breaking the pattern.
Staff coverage that enforces itself
Openers and closers, MA-to-provider ratios, float assignments, and phone coverage are checked per office against your rules, so gaps surface before the day starts.
Same-day & urgent access
Designate same-day blocks and convert open slots to urgent appointment types on the fly, surfaced on a live board so front desks always know what is available now.
Native athenahealth sync
Open slots template into athenahealth automatically and stay in sync, so the schedule your team manages and the slots patients book are always the same.
Change notifications
When a schedule or coverage change happens, the right people are notified by email, SMS, or push — based on per-person preferences you control.
Configured per office
Rooms, station combinations, office hours, weekend shifts, and time-off all model how each of your locations actually runs — not a one-size template.
A look inside
See the schedule your team actually runs.
Provider block schedule
Every room and provider on one board
Build recurring weekly templates by room and office, see the whole location at a glance, and template the whole month into athenahealth in one click.
Block Schedule
Provider room assignments by location
Dr. Smith
8:00–5:00
Dr. Smith Mon
Dr. Smith
12:00–4:50
Dr. Smith Mon
Dr. Novak
8:00–12:00
NO TEMPLATE
Dr. Novak
12:30–5:00
NO TEMPLATE
Dr. Halvorsen
8:00–5:00
Dr. Halvorsen Mon
Dr. Halvorsen
12:00–3:00
Dr. Halvorsen Mon
Dr. Patel
8:00–2:20
Dr. Patel Wed
Dr. Patel
12:00–2:20
Dr. Patel Wed
Dr. Sato
8:00–5:00
Dr. Sato Thu
Dr. Sato
12:00–3:00
Dr. Sato Thu
Dr. Reyes
8:00–5:00
Dr. Reyes Fri
Dr. Reyes
12:00–3:00
Dr. Reyes Fri
Dr. Okafor
8:00–3:30
Dr. Okafor Mon
Dr. Okafor
12:00–3:30
Dr. Okafor Mon
Dr. Bennett
8:00–4:00
Dr. Bennett Std
Dr. Bennett
12:00–4:00
Dr. Bennett Std
Dr. Marsh
8:30–12:00
Dr. Marsh Wed
Dr. Marsh
12:00–3:00
Dr. Marsh Wed
Dr. Osei
8:00–5:00
Dr. Osei Fri
Dr. Osei
12:00–3:00
Dr. Osei Fri
Dr. Calderon
8:00–5:00
Dr. Calderon Mon
Dr. Calderon
12:00–4:00
Dr. Calderon Mon
Dr. Whitlock
8:00–5:00
Dr. Whitlock Wed
Dr. Whitlock
12:00–3:00
Dr. Whitlock Wed
Dr. Bennett
8:00–4:00
Dr. Bennett Std
Dr. Bennett
12:00–4:00
Dr. Bennett Std
Dr. Irving
8:00–5:00
Dr. Irving Mon
Dr. Irving
12:00–3:00
Dr. Irving Mon
Dr. Patel
8:00–3:00
Dr. Patel Wed
Dr. Patel
12:00–3:00
Dr. Patel Wed
Dr. Marsh
8:00–4:00
Dr. Marsh Thu
Dr. Marsh
12:00–4:00
Dr. Marsh Thu
Dr. Reyes
8:00–2:40
Dr. Reyes Fri
Dr. Reyes
12:00–2:40
Dr. Reyes Fri
Daily staff coverage
Who is working, where, and on what
Assign MAs to stations and providers, track floats and call-center coverage, and publish the day — with openers, closers, and ratios enforced against your rules.
Staff Schedule
View and manage daily staff assignments
Staff for Wednesday
22 staff members in Clinical at Northgate
J. Shoemaker
Occ Med
J. Calhoun
MA
D. Wilfand
Supervisor
A. Gentile
MA
M. Brady
MA
C. Wright
MA
C. Henda
ATC
Live operations view
Every location, at a glance
Roll up providers, patient volume, same-day access, and who is out today across every office — pulled straight from your EHR.
Total Providers
29
Total Patients
474
Northgate
Riverside
Summit Park
Lakeside
Fairview
Occ Med Central
Templated provider and scheduled patient counts pulled from athenahealth.
2 providers out
Coverage: Dr. Reyes
Coverage: Dr. Patel
3 staff members out
Coverage: A. Gentile
Coverage: M. Brady
How it works
Built around your operations, not the other way around.
A look at the surfaces your team works in every day — from initial setup through the live, synced schedule.
- Stations & roomsNNorthgate8:00–5:00Rooms 1/2Rooms 3/4Rooms 5/6RRiverside7:30–4:30Rooms 1/2Rooms 3/4SSummit Park8:00–5:00Rooms 1/2Rooms 3/4Rooms 5/6Provider templates42 active01
Model your offices
We set up your locations, rooms and station combinations, office hours, and provider templates to match how each site runs today.
- Coverage summary · ClinicalNorthgate CoveredOpeners 2/2Closers 2/2MA ratio 1:3Phones ✓Riverside 1 closer shortOpeners 1/1Closers 0/1MA ratio 1:3Phones ✓Summit Park CoveredOpeners 2/2Closers 1/1MA ratio 1:4Phones ✓2 floats auto-assigned for phone coverage02
Run the schedule
Your team manages block schedules, coverage, same-day access, weekend shifts, and time-off in one place — with rules enforced as they work.
- athenahealth mismatch reportDr. HalvorsenMon · NorthgateTemplatedDr. OkaforTue · RiversideTemplatedDr. ReyesWed · Summit ParkNeeds reviewDr. BennettThu · NorthgateTemplated
Riverside coordinator notified: PM block reassigned to Dr. Novak.
03Stay in sync
Block schedules, clinic add-ons, and clinic releases template into athenahealth automatically, and the right people are notified of every change — so nothing lives in one person’s head.
Why Rowyn
Do more with less coordination — and less dependence on any one person.
Rowyn gives operations leaders one dependable source of truth for how every office is staffed and scheduled. The manual coordination that used to fill someone's day happens in the system, so your team runs leaner without losing a step.
- One program in place of the spreadsheets, side systems, and manual EHR work your team juggles today
- Reclaim the hours spent rekeying, reconciling, and chasing people for updates
- Coverage rules enforced per office automatically, so compliance is not a manual audit
- Same-day and urgent access managed as a first-class workflow
- Native athenahealth integration keeps the EHR and your schedule aligned without double entry
- Every change is tracked and communicated to the people it affects — no group texts required
- Operations knowledge lives in the system, so the practice is not exposed when one person is out or moves on
- Deterministic automation, not AI — every action has a human decision behind it, a predictable monthly cost, and a complete audit trail
Security & trust
Built to be safe to run your operations on.
Rowyn sits at the center of how your practice runs, so it is designed to be trustworthy by default — minimal data, tight access, and a record of every change.
No patient health information
Rowyn works with operational data — provider schedules, rooms, staff coverage, and open-slot counts. It does not store patient records or clinical health information, which keeps the risk surface small by design.
Role-based access
Every person sees and edits only what their role allows. Granular per-user permissions govern who can approve schedule changes, manage coverage, or configure each office.
Complete audit trail
Every approved change is attributed to a person and recorded. Nothing happens automatically without a human decision behind it, so you can always trace what changed and why.
Scoped EHR access
The athenahealth connection uses scoped, revocable access limited to the scheduling operations Rowyn performs — never broad, standing access to your practice data.
Encrypted end to end
Data is encrypted in transit and at rest on hardened, access-controlled infrastructure, with credentials managed as secrets and never exposed to the browser.
Get in touch
See Rowyn on your own schedule.
If you run operations for a multi-site orthopedic group on athenahealth, we'd like to show you what this looks like in practice. Reach out and we'll set up a walkthrough.